SLA/AMC’s Xonic Group helps modernize, digitize, and secure your IT to provide outstanding customer experiences.
Improve Efficiency and Provide Better Experiences with SLA/AMC's
SLA/AMC's - Assurance for Round-the-Clock Service
An Annual Maintenance Contract (AMC) or Service Level Agreement (SLA) guarantees that you have reliable backup services available 24/7. Xonic Group offers comprehensive AMC/SLA solutions, ensuring our clients receive the best service with trust and commitment.
Easy Requesting Through Our 24/7 Online Ticketing System
Requesting maintenance service is easy through our online system. Simply log in with your unique username and password to create a service request. Our backend workflows ensure that you get timely technical support for all SLA/AMC commitments.
High-Quality Network Maintenance Services
Our team of experts is dedicated to providing the highest quality network maintenance services. We ensure that service is delivered within the scheduled timeframe, with support for multi-vendor equipment and software. We are recognized for offering superior services at competitive prices.
Experienced Professionals at Your Service
Our network maintenance professionals are highly skilled at handling multi-vendor equipment and software. We follow structured processes to ensure the highest service standards, addressing both technical and customer support needs effectively.
Market-Leading Prices and Timely Service Delivery
We offer network maintenance services at market-leading prices, always delivering on time. Xonic Group remains committed to ensuring your IT operations run smoothly, thanks to our exceptional service standards.