Managed Services

Firewall Management

• Firewall management involves managing user access to resources and services within the network. Access control lists (ACLs) are used to restrict or permit access based on user roles or groups.


• These security measures help prevent unauthorized access and detect and block potential threats, enhancing the organization’s overall network security.


• The managed service team is responsible for configuring, monitoring, and maintaining firewalls and intrusion detection/prevention systems.


• By properly configuring, monitoring, and maintaining firewalls, businesses can fortify their networks and ensure a safer and more secure computing environment.

IDS / IPS Management

Intrusion Detection System (IDS): A security tool designed to passively monitor network traffic and detect suspicious activities or potential security breaches. Intrusion Prevention System (IPS): This goes beyond merely detecting intrusions and takes automated actions to block or mitigate threats.

Management of IDS/IPS:

• Configuration and Tuning:


• Regular rule updates


• Monitoring and Analysis


• Incident Response


• Integration with Security Infrastructure.

Vulnerability Management

• We performs regular vulnerability assessments and scans to identify weaknesses in the organization’s IT infrastructure and applications. Based on the findings, we offer remediation recommendations and assistance to patch and secure vulnerable systems.


• In the event of a security incident, the managed service team provides timely incident response to mitigate the impact and restore normal operations.


• Automated tools are used to scan networks, applications, and systems for known vulnerabilities. These scans provide a comprehensive view of potential weaknesses.


• Key aspects of Vulnerability Management are Vulnerability Scanning, Vulnerability Scanning,Patch Management, Risk Prioritization, Continuous Monitoring, Collaboration with IT Teams, Vulnerability Remediation, Penetration Testing, Compliance and Reporting.

Security Patch Management

In Security Patch Management we identify, acquire, test, deploy, and monitor software updates, commonly known as patches, to fix vulnerabilities and address security flaws in computer systems, applications, and network devices.

Our team handles the timely application of security patches and updates for various software and operating systems to address known vulnerabilities and reduce the risk of exploitation.

Importance of Security Patch Management:

• Effective security patch management is crucial for maintaining a robust cybersecurity posture.


• Mitigate Data Breaches: Regular patching minimizes the attack surface and protects sensitive data from unauthorized access.


• Many industry regulations and data protection laws mandate timely patching to safeguard customer data and privacy.

Enhance Incident Response: Up-to-date systems are better prepared to resist and recover from cyberattacks.

Threat Intelligence and Research

• We continuously gathers and analyzes threat intelligence to stay updated on emerging cybersecurity threats and trends. This knowledge is used to proactively strengthen the organization’s security defenses.


• Threat Intelligence and Research play a crucial role in modern cybersecurity practices, equipping organizations with the knowledge and insights needed to detect, prevent, and respond to cyber threats effectively. By leveraging threat intelligence, organizations can better protect their assets, customers, and reputation in an increasingly complex and dynamic digital landscape.


• Key Aspects of Threat Intelligence and Research are Data Collection,Analysis, Analysis


• Analysis, Sharing and Collaboration, Threat Feeds, Incident Response, Threat Hunting, Cybersecurity Strategy, and Continuous Monitor

Security Monitoring and Incident Response

We monitor an organization’s network, systems, and applications for potential security threats and anomalies. We use use advanced security information and event management (SIEM) tools and other monitoring technologies to detect suspicious activities, malware, and intrusion attempts.

Security monitoring involves the continuous observation and analysis of an organization’s IT infrastructure, network, applications, and endpoints to identify suspicious or malicious activities.

Incident Response involves detecting, containing, eradicating, and recovering from security breaches and cyberattacks.

Importance of Security Monitoring and Incident Response:

• Early Threat Detection: Security monitoring helps identify threats at their early stages, enabling a proactive response to prevent or minimize damage.


• Timely Incident Resolution: Incident response ensures that security incidents are handled promptly, reducing the dwell time of attackers in the network.

• Continuous Improvement: Incident response analysis leads to valuable insights for improving security measures, closing gaps, and enhancing future incident response capabilities.


• Damage Mitigation: Swift and well-coordinated incident response efforts help limit the impact of security incidents and prevent further escalation.


• Compliance: Effective security monitoring and incident response are often required to meet regulatory and compliance obligations.

Endpoint Security Management

Endpoint security solutions, such as antivirus, antimalware, and endpoint detection and response (EDR) tools, are managed and maintained to protect individual devices (e.g., laptops, smartphones) from cyber threats.

Main Features of Endpoint Security Solutions that we provide:

• Antivirus and Anti-Malware which includes robust antivirus and anti-malware capabilities to detect and remove viruses, Trojans, ransomware, spyware, and other malicious software from endpoints.


• Endpoint Detection and Response (EDR)capabilities enable real-time monitoring and analysis of endpoint activity, helping detect suspicious behavior and rapidly respond to potential threats.


• Device Control features allow administrators to manage and restrict the use of peripheral devices such as USB drives, printers, and external storage devices to prevent data leakage.